Inaccessible Itineraries

Incident Report for Nezasa

Monitoring

A fix has been implemented and we are currently monitoring the situation. If you are still affected by this issue, please reach out to our support team and we will assist you as soon as possible.

Sincerely,
The Nezasa Operations Team

Posted Feb 27, 2026 - 16:07 UTC

Identified

We are currently experiencing a service disruption.
TripBuilder users may be affected as follows by this issue:
Some itineraries are returning a error and are completely inaccessible
We have identified the root cause and are actively working on a fix.
If you are affected by this issue, please reach out to our support team and we will assist you as soon as possible.

Sincerely,
The Nezasa Operations Team

Posted Feb 26, 2026 - 13:57 UTC

This incident affects: TripBuilder.