Welcome to TripBuilder's status page
All Systems Operational

About This Site

Below you will find up-to-date information about our system's current status and the latest incident reports.
Please contact us at support@nezasa.com in case you need further clarification.

TripBuilder Operational
90 days ago
99.45 % uptime
Today
TripOptimizer Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 5, 2023

No incidents reported today.

Dec 4, 2023
Resolved - Hotelbeds has confirmed that the issue has been resolved on 01-Dec-2023 09:30 CET
Dec 4, 09:54 UTC
Update - Hotelbeds reports that the issue remains and the investigation is still ongoing
Nov 29, 15:11 UTC
Update - Hotelbeds reports that the issue remains and the investigation is still ongoing
Nov 29, 11:17 UTC
Investigating - On 28-Nov-2023 13:20 CET, Hotelbeds experienced a technical issue:

Due to a deployment they have unexpected increase of Confirmation errors.

This issue is still ongoing.

Hotelbeds is conducting a thorough review while taking all necessary measures to resolve the situation and ensure that the issue does not reoccur.

Nov 28, 17:07 UTC
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 17:01 UTC
Scheduled - Tourvest has informed us that TDM API and VMP system will be unavailable tonight, Wednesday November 29th, from 19H00 (GMT +2) to 20H00 (GMT +2), due to maintenance tasks.

During this period both systems will be unavailable.

We apologize for any inconvenience caused.

Nov 29, 15:08 UTC
Nov 28, 2023
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023
Completed - The scheduled maintenance has been completed.
Nov 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 05:00 UTC
Scheduled - MTS - Planned an upgrade of their platform on November 25th 2023 from 05:00-08:00 h CET. During this window they will have a degradation in the service, with possibility for unavailability to occur . This is a technical maintenance task, their XML interface will remain unchanged.
Nov 24, 13:51 UTC
Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
Completed - The scheduled maintenance has been completed.
Nov 22, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:00 UTC
Scheduled - Hotelbeds scheduled some maintenance work that impact XML and API systems on the 22nd November 2023 from 07:00 CEST to 07:30 CEST. During this time, their system will not be accessible and that means you will not be able to make any searches, bookings, or amendments. All operations will start again and will operate as usual after the above-mentioned completion time.
Nov 21, 16:12 UTC
Nov 21, 2023

No incidents reported.