Monitoring - A fix has been implemented and we are currently monitoring the situation. If you are still affected by this issue, please reach out to our support team and we will assist you as soon as possible.
Sincerely, The Nezasa Operations Team
Feb 27, 2026 - 16:07 UTC
Identified - We are currently experiencing a service disruption. TripBuilder users may be affected as follows by this issue: Some itineraries are returning a error and are completely inaccessible We have identified the root cause and are actively working on a fix. If you are affected by this issue, please reach out to our support team and we will assist you as soon as possible.
Sincerely, The Nezasa Operations Team
Feb 26, 2026 - 13:57 UTC
Below you will find up-to-date information about our system's current status and the latest incident reports.
Please contact us at support@nezasa.com in case you need further clarification.
TripBuilder
Operational
90 days ago
99.97
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The supplier Carnect (Component: Rental Cars) has informed about a planned maintenance of their platform, which may generate a short degradation of a few minutes.
See note from Carnect below: "The 4th of June, starting at 7am CEST we will be performing maintenance tasks in main API database. Expected impact is failing operations (search, reservations) during a 5 minutes window. Applications would recover after operation." Posted on
Jun 02, 2026 - 16:06 UTC