Below you will find up-to-date information about our system's current status and the latest incident reports.
Please contact us at support@nezasa.com in case you need further clarification.
TripBuilder
Operational
90 days ago
99.45
% uptime
Today
TripOptimizer
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Hotelbeds has confirmed that the issue has been resolved on 01-Dec-2023 09:30 CET
Dec 4, 09:54 UTC
Update -
Hotelbeds reports that the issue remains and the investigation is still ongoing
Nov 29, 15:11 UTC
Update -
Hotelbeds reports that the issue remains and the investigation is still ongoing
Nov 29, 11:17 UTC
Investigating -
On 28-Nov-2023 13:20 CET, Hotelbeds experienced a technical issue:
Due to a deployment they have unexpected increase of Confirmation errors.
This issue is still ongoing.
Hotelbeds is conducting a thorough review while taking all necessary measures to resolve the situation and ensure that the issue does not reoccur.
Nov 28, 17:07 UTC
Completed -
The scheduled maintenance has been completed.
Nov 29, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 17:01 UTC
Scheduled -
Tourvest has informed us that TDM API and VMP system will be unavailable tonight, Wednesday November 29th, from 19H00 (GMT +2) to 20H00 (GMT +2), due to maintenance tasks.
During this period both systems will be unavailable.
We apologize for any inconvenience caused.
Nov 29, 15:08 UTC
Completed -
The scheduled maintenance has been completed.
Nov 25, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 05:00 UTC
Scheduled -
MTS - Planned an upgrade of their platform on November 25th 2023 from 05:00-08:00 h CET. During this window they will have a degradation in the service, with possibility for unavailability to occur . This is a technical maintenance task, their XML interface will remain unchanged.
Nov 24, 13:51 UTC
Completed -
The scheduled maintenance has been completed.
Nov 22, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:00 UTC
Scheduled -
Hotelbeds scheduled some maintenance work that impact XML and API systems on the 22nd November 2023 from 07:00 CEST to 07:30 CEST. During this time, their system will not be accessible and that means you will not be able to make any searches, bookings, or amendments. All operations will start again and will operate as usual after the above-mentioned completion time.
Nov 21, 16:12 UTC