All Systems Operational

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Below you will find up-to-date information about our system's current status and the latest incident reports.
For general inquiries or further clarification, please contact us at support@nezasa.com.
To report a security incident or vulnerability, please contact security@nezasa.com.

Uptime over the past 90 days. View historical uptime.
TripBuilder Operational
Tai Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2026

Degraded performance in TripBuilder
Resolved - This incident has been resolved. Search capacity was increased, the cluster was rebalanced, and TripBuilder performance has been normal for the past hour. We are sorry for the disruption.
Nov 3, 13:46 UTC
Monitoring - We have added search capacity and rebalanced the cluster. Performance is back to normal and we are monitoring. Next update within 60 minutes or on resolution.
Nov 3, 12:59 UTC
Update - We have added capacity and are rebalancing the search cluster. Itinerary creation and search remain slower than usual while this is completed. Next update within 60 minutes.
Nov 3, 12:11 UTC
Identified - We are experiencing degraded performance in TripBuilder. Itinerary creation and search are slower than usual. We have identified the cause and are adding capacity. Next update within 60 minutes.
Nov 3, 11:30 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Security update for CVE-2026-111497
Resolved - The security update for CVE-2026-111497 has been fully deployed to production. All affected components are now up to date.
Sincerely,
The Nezasa Operations Team
Oct 30, 16:01 UTC
Monitoring - The security update for CVE-2026-111497 has been partially deployed. The remaining update is in final testing and will be deployed shortly.
No impact on platform availability is expected.
We will send you an additional update once the rollout is complete.
Sincerely,
The Nezasa Operations Team
Oct 30, 15:08 UTC
Identified - We are currently applying a security update to address a recently disclosed vulnerability (CVE-2026-111497) affecting some components of the TripBuilder platform.
Our team has prepared the fix and plans to deploy it soon as possible.
We will send you an additional update once the rollout is complete.
Sincerely,
The Nezasa Operations Team
Oct 30, 09:43 UTC

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

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