Welcome to TripBuilder's status page

All Systems Operational

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Below you will find up-to-date information about our system's current status and the latest incident reports.
Please contact us at support@nezasa.com in case you need further clarification.

Uptime over the past 90 days. View historical uptime.
TripBuilder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Supplier Alamo / Enterprise Mobility - July 25 to July 26 Jul 26, 2026 04:00-08:00 UTC

There will be an extended outage in the production environment from Saturday, July 25, 2026, 11:00 PM to July 26, 2026, 3:00 AM (UTC-05:00) Central Daylight Time (US & Canada) due to system maintenance. We apologize for any inconvenience this might cause.
Posted on Jul 22, 2026 - 16:19 UTC

Aerticket - Planned Maintenance - 27 July 06:30 - 07:00 CEST Jul 27, 2026 05:30-06:00 UTC

Aerticket will be performing maintenance tasks, which may temporarily compromise the system performance, based on the communication shared by the supplier:

"Please be informed that a scheduled maintenance will take place to implement important technical fixes aimed at improving system performance and stability.

During this time, Cockpit API functionality may be temporarily unavailable or respond with empty results.
The maintenance window is planned for 27 JUL 06:00 - 07:30 CET, and we expect services to resume shortly thereafter."

We appreciate your understanding and patience.

The Nezasa Operations Team
Posted on Jul 23, 2026 - 08:43 UTC
Jul 23, 2026

No incidents reported today.

Jul 22, 2026

No incidents reported.

Jul 21, 2026
Supplier RateHawk - Planned Downtime - July 20th
Completed - The scheduled maintenance has been completed.
Jul 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 21:00 UTC
Scheduled - RateHawk scheduled maintenance from 11:00 PM CEST on July 20 to 7:00 AM CEST on July 21

During this period, RateHawk services, including the API, will be temporarily unavailable. All API requests will return HTTP 503 Service Unavailable. The API and other platform services will automatically resume normal operation once the maintenance is complete.
Jul 16, 18:01 UTC
Jul 20, 2026
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Tourvest - System Downtime Notice
Completed - The scheduled maintenance has been completed.
Jul 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 17:00 UTC
Scheduled - Dear Valued Customer,

Please note that various TDM systems may be intermittently unavailable on Thu, 16 Jul 2026 from 19h00 to 22h00 (GMT+2) due to planned maintenance tasks. We apologise for any inconvenience caused. Affected platforms: TDM B2B, API, Extranet and VMP API.
Jul 16, 08:46 UTC
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

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