Welcome to TripBuilder's status page
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 17:00 UTC
Scheduled - Dear Valued Customer,

Please note that various TDM systems may be intermittently unavailable on Thu, 16 Jul 2026 from 19h00 to 22h00 (GMT+2) due to planned maintenance tasks. We apologise for any inconvenience caused. Affected platforms: TDM B2B, API, Extranet and VMP API.

Jul 16, 2026 17:00-20:00 UTC

About This Site

Below you will find up-to-date information about our system's current status and the latest incident reports.
Please contact us at support@nezasa.com in case you need further clarification.

TripBuilder Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Supplier RateHawk - Planned Downtime - July 20th Jul 20, 2026 21:00 - Jul 21, 2026 05:00 UTC

RateHawk scheduled maintenance from 11:00 PM CEST on July 20 to 7:00 AM CEST on July 21

During this period, RateHawk services, including the API, will be temporarily unavailable. All API requests will return HTTP 503 Service Unavailable. The API and other platform services will automatically resume normal operation once the maintenance is complete.

Posted on Jul 16, 2026 - 18:01 UTC
Jul 16, 2026

Unresolved incident: Tourvest - System Downtime Notice.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Completed - The scheduled maintenance has been completed.
Jul 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 21:00 UTC
Scheduled - RateHawk scheduled maintenance on July 6 from 23:00 CEST until 7:00 AM CEST on July 7.

During this period, all platform services—including booking, payments, and API integrations—will be inaccessible. Please note that existing bookings will not be affected.

Services will resume as soon as the maintenance is complete

Jul 1, 16:18 UTC
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.