Below you will find up-to-date information about our system's current status and the latest incident reports.
Please contact us at support@nezasa.com in case you need further clarification.
TripBuilder
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
There will be an extended outage in the production environment from Saturday, February 7, 2026, 11:00 PM to February 8, 2026, 3:00 AM (UTC-05:00) Central Daylight Time (US & Canada) due to system maintenance. We apologize for any inconvenience this might cause. Posted on
Dec 09, 2025 - 15:36 UTC
Resolved -
The issue has been resolved and all our services are back up and running.
Sincerely, The Nezasa Operations Team
Dec 12, 15:10 UTC
Identified -
We're currently experiencing issues with ConnectAPI affecting itinerary instantiation and offer retrieval during planning. Some availability checks, bookings, and cancellations may also be impacted.
Our team is working to restore stability and will update you soon.
Sincerely, The Nezasa Operations Team
Dec 12, 11:27 UTC
Resolved -
The issue has been resolved and all our services are back up and running.
Sincerely, The Nezasa Operations Team
Dec 12, 11:21 UTC
Identified -
We're currently experiencing issues with ConnectAPI affecting itinerary instantiation and offer retrieval during planning. Some availability checks, bookings, and cancellations may also be impacted.
Our team is working to restore stability and will update you soon.
Resolved -
The issue has been resolved and all our services are back up and running.
We apologize for any inconvenience this may have caused.
Sincerely, The Nezasa Operations Team
Dec 11, 16:53 UTC
Monitoring -
We're currently experiencing issues with ConnectAPI affecting itinerary instantiation and offer retrieval during planning. Our team is working to bring back stability, which is expected shortly.
We will send you an additional update as soon as possible.
Sincerely, The Nezasa Operations Team
Dec 11, 14:59 UTC
Resolved -
The issue affecting hotel availability in our dynamic packaging service has been fully resolved. All systems are now operating normally.
Thank you for your patience.
Sincerely, Nezasa Operations Team
Dec 7, 07:56 UTC
Update -
We are continuing to monitor for any further issues.
Dec 6, 22:02 UTC
Monitoring -
Our team has identified and implemented a fix for an issue affecting hotel availability in our dynamic packaging service. We're currently monitoring the system to ensure stability. Package availability is being restored and should return to normal progressively.
We'll continue to monitor and provide an update once full service is confirmed.
Sincerely, Nezasa Operations Team
Dec 6, 22:01 UTC